Shipping & Return Policy

Shipping Policy

At Juanito's Card Vault, we strive to process and ship orders as quickly as possible. Most orders are processed within 1–2 business days after payment is received. Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

Shipping times may vary depending on your location and the selected shipping method. While we do our best to ensure timely delivery, Juanito's Card Vault is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

Return Policy

Customer satisfaction is important to us. If you receive the wrong item or an item that arrives damaged, please contact us within 7 days of delivery so we can help resolve the issue.

Due to the collectible nature of trading card products, all sales of opened booster packs, Elite Trainer Boxes, and single cards are final. Unopened products may be eligible for a return within 14 days of delivery if they remain sealed and in their original condition. Customers are responsible for return shipping costs unless the return is due to our error.

If you have any questions about your order, please contact our customer support team, and we will be happy to assist you.